[원서] No Rules Rules 규칙없음

The biggest expense resulting from the freedom is probably the number of people choosing to fly business class. Netflix has ongoing debates about whether to create a policy restricting business class travel, but senior managers still prefer the current approach. David Wells, while CFO, estimated travel expenses are about 10 percent higher than if Netflix had a formal approval system. But, according to Reed, that 10 percent is a small price to pay for the significant gains that come with it.

- 여행 비용을 제한하지 않은 영향으로 10%만큼 더 많은 비용이 발생했다고 한다. 근데 얻은 것이 더 많기에 그 비용은 작은 것이라고 한다. 과연 한국에서 동일하게 적용했을 때도 얻은게 많게 될지 궁금하다. 

 

He felt like the company had pinned down his wings with all our red tape.

- red tape : 형식적인 절차

- pinned down wings : (날지 못하게) 날개를 고정시키다.

 

BONUSES ARE BAD FOR FLEXIBILITY

- 넷플릭스는 보너스가 유연성을 해치기 때문에 주지 않고 대신 높은 수준의 임금을 준다고 한다. 

- 흥미로운 실험 결과가 소개되는데, 루틴적인 일은 보너스를 줬을 때 효율이 올라가지만 인지 기능이 필요한 혹은 창의력이 필요한 일은 오히려 보너스를 줄 때 효율이 떨어진다고 한다. 

At Netflix, it is tantamount to being disloyal to the company if you fail to speak up when you disagree with a colleague or have feedback that could be helpful.
- 비판에 소극적인 한국이랑은 굉장히 다른 문화인 거 같다.

The majority said they didn’t find positive feedback to have a significant impact on their success at all.
- 책에서는 단순히 긍정적인 피드백을 주는 것은 성공에 기여하지 않고, '정확한 피드백'을 줘야 성공에 도움이 된다고 한다. 너무 당연한 얘기 같지만 현실에선 참 쉽지 않다. 사람인지라 칭찬을 들으면 더 열심히 하고 싶어지고, 비판을 받으면 실망하게 되는데 이 문장을 읽으니 그럴 필요가 없구나라는 것을 느꼈다.

But the big risk in fostering a climate of candor is all the ways people may both purposely and accidentally misuse it.
-  의도했든 안했든을 영어로는 'purposely'와 'accidentally'로 붙여서 쓰는구나 싶어서 기록.

보너스에 대한 문장들
“I have no idea why I was offered a contract with a bonus in it because I promise you I will not work any harder or any less hard in any year, in any day because someone is going to pay me more or less.”

We found that as long as the task involved only mechanical skill, bonuses worked as would be expected: the higher the pay, the better the performance. But when we included a task that required even rudimentary cognitive skill, the outcome was the same as in the India study: the offer of a higher bonus led to poorer performance.

imagine you lose your competitive edge if you don’t offer a bonus. We have found the contrary: we gain a competitive edge in attracting the best because we just put all that money into salary.